Privacy Policy
At Sen Party Rentals, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you book with us or visit our website.
1. Information We Collect
- Personal Information: such as your name, email, phone number, address, and event details when you complete a booking form.
- Payment Information: if applicable, to process deposits or payments. We do not store full credit card numbers.
- Website Data: like IP address, browser type, and pages visited, which helps us improve our website performance and user experience.
2. How We Use Your Information
- To confirm and manage your rental bookings.
- To communicate about delivery, setup, and customer service.
- To send important updates or promotional offers (you may opt out anytime).
- To improve our services and website experience.
3. Data Protection & Security
We use secure systems and encryption where necessary to protect your personal information. Only authorized team members have access to customer data and are trained to handle it responsibly.
4. Sharing of Information
- We never sell or rent your information to third parties.
- We may share data only with trusted service providers (such as payment processors or delivery partners) strictly for operational purposes.
- We may disclose information if required by law or to protect our business and customers from fraud or misuse.
5. Cookies & Website Analytics
Our website may use cookies or analytics tools (like Google Analytics) to understand how visitors use our site. These help us improve content and service quality. You can disable cookies in your browser settings if you prefer.
6. Data Retention
We retain booking information only as long as necessary for business, tax, or legal requirements, after which it is securely deleted.
7. Your Rights
You have the right to request access, correction, or deletion of your personal data. To make a privacy request, please contact us directly.
8. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect new practices or regulations. The latest version will always be available on this page.
9. Contact Us
For questions about this Privacy Policy or your personal data, please contact us at:
📞 (571) 719-9575
✉️ Email: info@senpartyrentals.com