Privacy Policy

This Privacy Policy describes how Sen Party Rentals may collect, use and protect information when you visit our website, submit a booking request, request a quote, call us, text us, email us or otherwise communicate with us.

By using this website or submitting information, you acknowledge the practices described in this policy.

We may collect information that you provide directly and limited technical information generated when you use the website.

Information You Provide

• Your name.
• Email address.
• Telephone number.
• Event address and delivery location.
• Event date, start time and end time.
• Rental equipment requested.
• Guest count and event type.
• Setup-surface and access information.
• Messages, questions and special instructions.
• Payment status and transaction details, when applicable.

Information Collected Automatically

• Internet Protocol address.
• Browser type and device type.
• Pages viewed and time spent on the website.
• Referring website or search source.
• General geographic area.
• Website interaction and performance information.

Information may be used to operate our business and provide party rental services.

• Respond to questions and quote requests.
• Check equipment availability.
• Prepare quotes, invoices and rental confirmations.
• Schedule delivery, setup and pickup.
• Contact customers about event details.
• Process or verify rental payments.
• Maintain customer and rental records.
• Improve our website and customer experience.
• Prevent fraud, misuse or unauthorized activity.
• Comply with applicable legal obligations.

When you provide your phone number or email address, we may use that information to communicate with you about your inquiry, booking or rental.

• Confirm equipment availability.
• Send quotes or booking information.
• Request missing event details.
• Coordinate delivery and pickup.
• Send payment or balance reminders.
• Communicate important weather or scheduling updates.
• Request feedback after the event.

Standard message and data rates may apply to text-message communications.

You may ask us to stop sending nonessential promotional communications at any time. Transactional or rental-related messages may still be sent when necessary to complete an active booking.

Payment may be accepted through cash, check, Zelle or another approved method.

• We may maintain records showing payment amount, date, status and method.
• Banks, payment applications and financial institutions may process payment information according to their own privacy policies.
• We do not recommend sending sensitive banking or payment credentials through unsecured email or ordinary text messages.
• Customers should verify payment instructions directly with Sen Party Rentals before sending funds.

Our website may use cookies, local storage and similar technologies to improve website performance and remember certain user preferences.

These technologies may help us:

• Maintain website functionality.
• Remember form information or preferences.
• Understand website traffic.
• Identify technical errors.
• Measure which pages and services receive interest.

You may adjust cookie settings through your browser. Disabling cookies may affect certain website features.

This website may use Google Analytics to understand website traffic, page performance and visitor interactions.

Google Analytics may collect information such as:

• Pages viewed.
• Approximate visit duration.
• Device and browser information.
• General geographic region.
• Referring source.
• Website actions and navigation patterns.

The Google Analytics measurement ID used on this website is:

Google may process analytics information according to its own terms and privacy practices.

Sen Party Rentals does not sell customer information as part of its ordinary business operations.

Information may be shared when reasonably necessary with:

• Employees or delivery team members who need event information.
• Website-hosting, email, analytics or technology service providers.
• Payment processors or financial institutions.
• Insurance providers or professional advisors.
• Government agencies, courts or law-enforcement authorities when legally required.
• Another business in connection with a merger, sale, transfer or reorganization.

Service providers should receive only the information reasonably necessary to perform their services.

Information may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes and meet legal or tax obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

We take reasonable steps to protect customer information from unauthorized access, loss, misuse or disclosure.

• Limiting access to information to people who need it.
• Using trusted service providers.
• Protecting accounts with passwords and available security controls.
• Avoiding unnecessary collection of sensitive information.

Depending on the information involved and applicable law, you may contact us to:

• Ask what personal information we have about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Ask us to stop nonessential promotional communications.
• Ask questions about how information is used.

We may need to verify your identity before completing certain requests. Some information may need to be retained for legal, accounting, fraud-prevention or active-rental purposes.

Our website and booking services are intended for adults arranging events and rentals.

Children should not submit personal information without the permission and supervision of a parent or legal guardian.

Contact us if you believe a child has submitted personal information without appropriate permission.

Our website may link to external services, including Google Maps, Google Reviews, social-media platforms or payment services.

Sen Party Rentals does not control the privacy practices, security or content of external websites. Review the privacy policy of each service you use.

This Privacy Policy may be updated as our services, website or legal obligations change.

The revised version will be posted on this page with an updated revision date. Continued use of the website after an update indicates acknowledgment of the revised policy.

Contact us with questions about this Privacy Policy or the information associated with your rental request.